Key responsibilities

• Greet and assist clients, guests, and staff with a polished and professional demeanor
• Answer and route incoming calls efficiently in a courteous manner
• Maintain a clean, organized, and welcoming reception area
• Manage visitor logs, and security protocols
• Handle incoming and outgoing mail and courier services
• Provide administrative support to various departments as needed
• Support Labs with notifications and document handling

Why join us?

At Next Biosciences, you’ll be part of a passionate, future-focused team making a real difference in health and science. We believe in professionalism with heart—and we’re looking for someone who embodies both.

What we offer

Innovative Environment: Work at the forefront of Bio Technology, where your role directly impacts people's lives.

Collaborative and Learning Culture: Join a supportive team that values your input and fosters professional growth.

Employee Value Proposition: Comprehensive employee benefits-including Retirement Fund and Medical Aid, state of the art facilities, Earned Wage Access, etc.

Employee Engagement Activities-including gifts on special occasions or milestones and paid time off on your birthday, Wellness and Social events & Training and Development.

Qualifications and Skills:

• National Senior Certificate
• Proven experience in a corporate front desk or administrative role
• Exceptional verbal and written communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Strong time management and organizational abilities
• Professional appearance and behavior
• Ability to handle confidential information with discretion

Key Responsibilities:

• Coordinate daily delivery and pickup schedules for testing kits and biological samples.
• Dispatch and manage in-house drivers using the CS App—tracking performance, shifts, and weekend standby coverage.
• Build and maintain relationships with courier partners to ensure reliable and flexible service.
• Oversee the preparation and submission of import/export permits (DOH) for international clients.
• Ensure all samples are properly packaged, labelled, and documented—meeting strict regulatory and biospecimen handling standards.
• Keep track of stock levels, forecast demand, and reorder kits and supplies to avoid disruptions.
• Act as the go-to liaison between labs, healthcare providers, clients, drivers, and couriers.
• Monitor, track, and report on shipments, addressing any delays or issues proactively.
• Handle urgent deliveries and troubleshoot logistics problems on the fly.
• Support cold chain logistics and ensure safe transport of temperature-sensitive materials.
• Contribute to audits, inspections, and process improvement initiatives to keep us ahead of the curve.

Qualifications and Skills:

• Previous experience in logistics, healthcare, or related industries.
• Excellent organisational and multitasking abilities.
• A flexible, proactive attitude with a strong sense of responsibility.
• Knowledge of biological sample handling (advantageous).
• Familiarity with logistics or dispatch software.
• A high level of discretion and commitment to confidentiality.

Why join us?

At Next Biosciences, you’ll be part of a passionate, future-focused team making a real difference in health and science. We believe in professionalism with heart—and we’re looking for someone who embodies both.

What we offer

Innovative Environment: Work at the forefront of Bio Technology, where your role directly impacts people's lives.

Collaborative and Learning Culture: Join a supportive team that values your input and fosters professional growth.

Employee Value Proposition: Comprehensive employee benefits-including Retirement Fund and Medical Aid, state of the art facilities, Earned Wage Access, etc.

Employee Engagement Activities-including gifts on special occasions or milestones and paid time off on your birthday, Wellness and Social events & Training and Development.