Vacancies

Role Purpose:

To act as the primary operational link between clients (patients, doctors, and partners) and the Genetics laboratory, ensuring an exceptional end-to-end client experience. This involves guiding clients through the genetic testing process, coordinating logistics such as sample collection and delivery, liaising with medical aids, and ensuring that all timelines, quality standards, and compliance requirements are met. The role exists to make the process seamless, efficient, and positive for every client, while supporting the laboratory and other internal teams in delivering accurate and timely results.

Qualifications and Skills:

• Qualifications:
  • Relevant administration related qualification or minimum 5 years administration experience
  • Previous Medical experience advantageous
• Skills:
  • Excellent verbal and written communication
  • Exceptional people skills, empathy, and ability to handle sensitive situations
  • Critical thinking and effective problem-solving skills
  • Strong administration, organisation, and multitasking abilities
  • Detail-oriented with high standards of accuracy
  • Tech-savvy with proficiency in modern software
  • Innovative and process-driven mindset
  • Flexible and adaptable to varied situations and fast pace

Key Responsibilities:

• Communicate with doctors and patients about genetic tests (via phone, email, and in person)
• Liaise with medical aids to obtain authorisations
• Oversee the logistics of blood draws and sample collection
• Monitor samples to ensure they are processed on time and accurately
• Arrange registrations, client appointments, and patient follow-ups
• Prepare results and invoices
• Arrange sample collections from patients or labs
• Prepare collection kits and handle ad-hoc logistics
• Apply for import/export permits
• Manage after-hours genetics phone line
• Reconcile courier invoices
• Collaborate with nursing, laboratory, and finance teams to streamline processes

Why join us?

At Next Biosciences, you’ll be part of a passionate, future-focused team making a real difference in health and science. We believe in professionalism with heart—and we’re looking for someone who embodies both.

What we offer

Innovative Environment: Work at the forefront of Bio Technology, where your role directly impacts people's lives.

Collaborative and Learning Culture: Join a supportive team that values your input and fosters professional growth.

Employee Value Proposition: Comprehensive employee benefits-including Retirement Fund and Medical Aid, state of the art facilities, Earned Wage Access, etc.

Employee Engagement Activities-including gifts on special occasions or milestones and paid time off on your birthday, Wellness and Social events & Training and Development.

Role Purpose:

We are seeking a Laboratory Administrator to provide vital support to our genetics laboratory. This role focuses on specimen receiving and logging, housekeeping, and record keeping, ensuring that every process runs with accuracy, safety, and efficiency.

Minimum Requirements:

• Grade 12
• 5 years of data capturing experience
• Experience with biological specimens (beneficial)
• Proficient in Microsoft Office
• Experience with Laboratory Information Management Systems (LIMS) (advantageous)

Skills We Value:

• Excellent time management and prioritisation skills
• Meticulous attention to detail
• Ability to thrive in a dynamic, high-pressure environment
• Strong verbal and written communication skills

Key Responsibilities:

• Receive and log specimens in the genetics laboratory
• Maintain both paper and electronic records
• Manage materials and housekeeping in the specimen receiving area
• Monitor and maintain laboratory consumables and reagents
• Uphold safety, quality, and compliance with SOPs, GLP, and regulatory guidelines
• Ensure effective communication between departments

Why join us?

At Next Biosciences, you’ll be part of a passionate, future-focused team making a real difference in health and science. We believe in professionalism with heart—and we’re looking for someone who embodies both.

What we offer

Innovative Environment: Work at the forefront of Bio Technology, where your role directly impacts people's lives.

Collaborative and Learning Culture: Join a supportive team that values your input and fosters professional growth.

Employee Value Proposition: Comprehensive employee benefits-including Retirement Fund and Medical Aid, state of the art facilities, Earned Wage Access, etc.

Employee Engagement Activities-including gifts on special occasions or milestones and paid time off on your birthday, Wellness and Social events & Training and Development.