Vacancies

Role Purpose:

To act as the primary operational link between clients (patients, doctors, and partners) and the Genetics laboratory, ensuring an exceptional end-to-end client experience. This involves guiding clients through the genetic testing process, coordinating logistics such as sample collection and delivery, liaising with medical aids, and ensuring that all timelines, quality standards, and compliance requirements are met. The role exists to make the process seamless, efficient, and positive for every client, while supporting the laboratory and other internal teams in delivering accurate and timely results.

Qualifications

• Relevant administration related qualification or minimum 5 years administration experience
• Previous Medical experience advantageous

Skills

• Excellent verbal and written communication
• Exceptional people skills, empathy, and ability to handle sensitive situations
• Critical thinking and effective problem-solving skills
• Strong administration, organisation, and multitasking abilities
• Detail-oriented with high standards of accuracy
• Tech-savvy with proficiency in modern software
• Innovative and process-driven mindset
• Flexible and adaptable to varied situations and fast pace

Key Responsibilities:

• Communicate with doctors and patients about genetic tests (via phone, email, and in person)
• Liaise with medical aids to obtain authorisations
• Oversee the logistics of blood draws and sample collection
• Monitor samples to ensure they are processed on time and accurately
• Arrange registrations, client appointments, and patient follow-ups
• Prepare results and invoices
• Arrange sample collections from patients or labs
• Prepare collection kits and handle ad-hoc logistics
• Apply for import/export permits
• Manage after-hours genetics phone line
• Reconcile courier invoices
• Collaborate with nursing, laboratory, and finance teams to streamline processes

Why join us?

At Next Biosciences, you'll be part of a passionate, future-focused team making a real difference in health and science. We believe in professionalism with heart—and we’re looking for someone who embodies both.

What we offer

Innovative Environment: Work at the forefront of Bio Technology, where your role directly impacts people's lives.

Collaborative and Learning Culture: Join a supportive team that values your input and fosters professional growth.

Employee Value Proposition: Comprehensive employee benefits-including Retirement Fund and Medical Aid, state of the art facilities, Earned Wage Access, etc.

Employee Engagement Activities-including gifts on special occasions or milestones and paid time off on your birthday, Wellness and Social events & Training and Development.

Minimum Requirements

• Registered Nurse/Enrolled Nurse qualification with valid SANC registration.
• Phlebotomy experience essential.
• Valid driver’s license, own reliable vehicle and willingness to travel frequently.
• Strong attention to detail and adherence to safety protocols.
• Professional communication and interpersonal skills.

Key Responsibilities:

• Perform blood draws for clients in a professional and caring manner.
• Ensure correct labelling, handling, and transport of samples.
• Maintain accurate documentation and records.
• Uphold infection control and health & safety protocols at all times.
• Provide excellent client service while representing Next Biosciences.

If you are a skilled nurse with a passion for patient care and the flexibility to travel, we’d love to hear from you.

This opportunity would be suitable for nurses who have time flexibility, locums, or nurses between jobs.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field.

Skills

• Minimum 5 years experience as a Debtors Controller or in a similar role.
• Strong understanding of accounting principles and AR processes.
• Proficient in accounting software and Microsoft Office (especially Excel).
• Excellent communication, negotiation, and organizational skills.
• High attention to detail and accuracy.
• Ability to work independently in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Knowledge of legal procedures related to debt collection advantageous.
• Proactive and goal-oriented.
• Strong interpersonal and communication skills.
• Discreet and professional, with the ability to maintain confidentiality.
• Maintains professionalism and composure in all client interactions

Key Responsibilities:

• Manage the accounts receivable ledger to ensure accuracy and timely collection within payment terms.
• Conduct collection activities via phone, email, or written correspondence for overdue accounts.
• Reconcile debtor accounts and maintain accurate, up-to-date transaction records.
• Prepare and distribute customer statements and debtor reports.
• Resolve invoicing and payment queries efficiently to maintain strong client relationships.
• Perform credit checks on new and existing customers to manage credit risk.
• Liaise with client services to resolve billing disputes.
• Generate and present regular reports on receivables status to management.
• Collaborate with the finance team on cash flow forecasting and reporting.
• Ensure compliance with internal policies, procedures, and relevant legal standards.

Why join us?

At Next Biosciences, you'll be part of a passionate, future-focused team making a real difference in health and science. We believe in professionalism with heart—and we’re looking for someone who embodies both.

What we offer

Innovative Environment: Work at the forefront of Bio Technology, where your role directly impacts people's lives.

Collaborative and Learning Culture: Join a supportive team that values your input and fosters professional growth.

Employee Value Proposition: Comprehensive employee benefits-including Retirement Fund and Medical Aid, state of the art facilities, Earned Wage Access, etc.

Employee Engagement Activities-including gifts on special occasions or milestones and paid time off on your birthday, Wellness and Social events & Training and Development.