Next Biosciences
Ariane Avenue
International Business Gateway
Cnr. New Road and 6th Road
Midrand, South Africa

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info@nextbio.co.za | +27 11 697 2900
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Copyright 2024. All Rights Reserved, Next Biosciences.
Detailed description of services

Next Biosciences is a South African biotech company which combines medicine, science and technology to invest in innovative health technologies with the core focus being to enable people to positively impact their health with science. Next Biosciences’ service offering includes umbilical cord stem cell banking, genetic testing and the manufacture of biological products for use in Ophthalmology, Wound Care and Dentistry. The services offered by Next Biosciences from time to time may be accessed under the ‘Products and Services’ and ‘Order Now’ tabs, on the website.

Delivery 

Once Next Biosciences receives an order for the service and payment of the amount due for the service, this will be communicated to you and Next Biosciences will undertake its obligations in terms of the service to you.

Returns and refunds policy

Next Biosciences complies with the CPA. Should you change your mind regarding the service acquired, and if it is practically possible to do so, Next Biosciences will cancel the service and refund you, less an amount for any direct expenses already incurred on your behalf in respect of the service. Next Biosciences can process a refund back to a credit card (Visa or Mastercard) and into a customer’s bank account. You may be liable for credit card administration fees charged to Next Biosciences by PayGate and Standard Bank for the cancellation of a service and/or any refund made to you.

Privacy policy

Next Biosciences takes your privacy seriously. Its privacy policy may be accessed here.

Payment options & online payments

If you have selected any of the payment plans available on the website, a compulsory debit order will be set-up and the amount will be debited from your bank account every month. For this service, an R86.00 administration fee is charged per month. The credit card processing facility on the website may not be used to make payment for any payment plans available on the website.

Online credit card transactions will be acquired for Next Biosciences via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. You may go to the following link to view their security certificate and security policy. For more information on PayGate, refer to: www.paygate.co.za. Your details are stored by Next Biosciences separately from card details which are entered by you on PayGate’s secure site. For more information on PayGate please refer to: www.paygate.co.za.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Errors

Next Biosciences will take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of services on the website. However, should there be any errors of whatsoever nature on the website (which are not due to our gross negligence), Next Biosciences will not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid.

The product information and specification provided is not binding but is carefully considered and intended to give a general description of each service.

Next Biosciences will not be bound by any incorrect information regarding its services displayed on any third-party websites.

Changes to these Terms and Conditions

Next Biosciences may, in its sole discretion, change any of these terms and conditions at any time. It is your responsibility to regularly check these terms and conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the website.

Any such change will only apply to your use of this website after the change is displayed on the website. If you use the website after such amended terms and conditions have been displayed on the website, you will be deemed to have accepted such changes.

Electronic communications

Any communication or material you transmit to Next Biosciences by electronic mail or otherwise, including, but not limited to any data, questions or answers, comments, suggestions, or the like, will be treated as non-confidential and non-proprietary by Next Biosciences, unless expressly agreed otherwise in writing. Electronic communications shall only be deemed to have been received if and when responded to in a manner, other than by way of an automated response. Information contained in electronic communications must be regarded as confidential and intended solely for the use of the intended recipient.

Ownership and copyright

The contents of the website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this website (website content) are protected by law, including but not limited to copyright and trade mark law. The website content is the property of Next Biosciences and/or is licensed to Next Biosciences.

You will not acquire any right, title or interest in or to the website or the website content.

Any use, distribution or reproduction of the website content is prohibited unless expressly authorised in terms of these terms and conditions or otherwise provided for in law.

Where any of the website content has been licensed to Next Biosciences or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.

Disclaimer

The use of the website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the website or reliance on any information on the website.

Whilst Next Biosciences takes reasonable measures to ensure that the content of the website is accurate and complete, Next Biosciences makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the website or as to the accuracy, completeness or reliability of any information on the website. If any such representations or warranties are made by Next Biosciences' representatives, Next Biosciences will not be bound thereby.

Next Biosciences disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the website and/or any content therein unless otherwise provided by law.

Although services sold from the website may, under certain specifically defined circumstances, be under warranty, the website itself and all information provided on the website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.

Any views or statements made or expressed on the website are not necessarily the views of Next Biosciences, its directors, employees and/or agents.

In addition to the disclaimers contained elsewhere in these terms and conditions, Next Biosciences also makes no warranty or representation, whether express or implied, that the information or files available on the website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Next Biosciences, its employees, agents or authorised representatives. Next Biosciences thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the website.

Linking to third party websites

This website may contain links or references to other websites (third party websites) which are outside of Next Biosciences’ control. These terms and conditions do not apply to those third-party websites and Next Biosciences is not responsible for the practices and/or privacy policies of those third party websites or the “cookies” that those sites may use.

Notwithstanding the fact that the website may refer to or provide links to third party websites, your use of such third-party websites is entirely at your own risk and Next Biosciences is not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such third-party websites or your reliance on any information contained there.

Limitation of liability

Next Biosciences cannot be held liable for any inaccurate information published on the website and/or any incorrect prices displayed on the website, save where such liability arises from the gross negligence or wilful misconduct of Next Biosciences, its employees, agents or authorised representatives. You are encouraged to contact Next Biosciences to report any possible malfunctions or errors on the website.

All pricing is subject to change without notice. Prices on the website include VAT.

NEXT BIOSCIENCES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

YOU HEREBY INDEMNIFY NEXT BIOSCIENCES AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD-PARTY WEBSITE.

Availability and termination

Next Biosciences will use reasonable endeavours to maintain the availability of the website, except during scheduled maintenance periods, and is entitled to discontinue providing the website or any part thereof with or without notice to you.

Next Biosciences may in its sole discretion terminate, suspend and modify this website, with or without notice to you. You agree that Next Biosciences will not be liable to you in the event that it chooses to suspend, modify or terminate this website other than for processing any orders made by you prior to such time, to the extent possible.

If you fail to comply with your obligations under these terms and conditions, including any incident involving payment of the price of an order for any services, this may (in Next Biosciences' sole discretion with or without notice to you) lead to a suspension and/or termination of your access to the website without any prejudice to any claims for damages or otherwise that we may have against you.

Next Biosciences is entitled, for purposes of preventing suspected fraud and/or where it suspects that you are abusing the website, to blacklist you on its database (including suspending or terminating your access to the website), refuse to accept or process payment on any order for services, in whole or in part, on notice to you.

At any time, you can choose to stop using the website, with or without notice to Next Biosciences.

Governing law and jurisdiction

These terms and conditions and our relationship and/or any dispute arising from or in connection with these terms and conditions will be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these terms and conditions.

In the event of any dispute arising between you and Next Biosciences, you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Gauteng Division, Johannesburg) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.

Nothing in this clause or the terms and conditions generally limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.

Notices

Next Biosciences hereby selects Ariane Avenue, International Business Gateway, Midridge Park, Midrand, 1684, as its address for the service of all formal notices and legal processes in connection with these terms and conditions (legal address). Next Biosciences may change its legal address from time to time by updating these terms and conditions.

You hereby select the delivery address specified with your order as your legal address, but you may change it to any other physical address by giving Next Biosciences not less than 7 days’ notice in writing.

Notices must be sent either by hand, prepaid registered post, telefax or email and must be in English. All notices sent:

  • By hand will be deemed to have been received on the date of delivery;
  • By prepaid registered post, will be deemed to have been received 10 days after the date of posting;
  • By email will be deemed to have been on the date indicated in the “Read Receipt” notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND NEXT BIOSCIENCES MUST MAKE USE OF THE “READ RECEIPT” FUNCTION to serve as proof that an email has been received.
Complaints 

If you have a complaint about the goods or services provided by us or require information regarding our internal complaints-handling process, please get in touch with us on (011) 697 2900.

Information

For the purposes of the Electronic Communications and Transactions Act 25 of 2002, Next Biosciences’ information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the website:

Full name: Next Biosciences (Pty) Ltd (Registration Number : 2004/026428/07)

Main business: Umbilical cord stem cell banking, genetic testing and the manufacture of biological products for use in Ophthalmology, Wound Care and Dentistry.

Physical address for receipt of legal service (also postal and street address): Ariane Avenue, International Business Gateway, Midridge Park, Midrand, 1684 (marked for attention: CEO and Legal).

Office bearers: Andre Crawford-Brunt, Kim Hulett CA(SA) , Dr Nhlanhla Msomi and Dr Yvonne Holt.

Phone number: (011) 697 2900.

Email address: info@nextbio.co.za

PAIA: The manual published in terms of section 51 of the Promotion of Access to Information Act 2000 may be downloaded from here.

General

Next Biosciences may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the website or the user’s right to use the website or any of its contents subject to us processing any orders then already made by you.

You may not cede, assign or otherwise transfer your rights and obligations in terms of these terms and conditions to any third party.

Any failure on the part of you or Next Biosciences to enforce any right in terms of these terms and conditions will not constitute a waiver of that right.

If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.

No variation, addition, deletion, or agreed cancellation of the terms and conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.

No indulgence, extension of time, relaxation or latitude which any party (the “grantor”) may show grant or allow to the other (the “grantee”) shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor will not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.

These terms and conditions contain the whole agreement between you and Next Biosciences and no other warranty or undertaking is valid, unless contained in this document between the parties.

Personalised quotes
  • Prices are subject to change without notice. 
  • A personalised quote is valid for 14 days after provided. 
Baby City vouchers
  • Vouchers and/or coupons cannot be redeemed for cash.
  • Each coupon is valid for one purchase only.
  • Vouchers and/or coupons must be used within the expiry date stipulated on the coupon.
Marketing promotional codes:
  • Only one marketing code will be applied.
  • The highest discount will automatically be applied.
  • Promo codes must be used within the expiry date stipulated. 
  • Promotions are only valid for new registrations and cannot be applied post-registration. 
Special promotional codes
  • This is only applicable to your registration and cannot be shared with friends and families. 
  • If this has been shared, we reserve the right to disallow the application of this promotional code on any registration where Next Biosciences has not issued it. 
  • Only one promotional code is allowed.
  • This is promo code cannot be used in conjunction with a Discovery Health Discount.  
Discovery Health discount

Members on selected medical schemes administered by Discovery Health qualify for the following discount off the Processing Fee: 

  • 20% if paid upon registration.
  • 15% if paid upon being successfully banked. 
  • 10% if selecting a payment plan. 

Please note that the discount does not apply to the Registration Fee or Storage Fee. The discount is passed directly on to the member – no costs are paid out of the day-to-day benefits.

Sibling discount

The discount is applied to the Storage Fee only. The sibling discount is based on the number of newborn stem cells previously banked with Netcells:

  • 20% if one baby already stored.  
  • 40% if two babies already stored.  
  • 60% if three babies already stored.
  • 80% if four babies already stored.
Parents Lab Open Day
  • This promotional code is valid until midnight on the date stipulated on the voucher received at the event. 
  • The sibling discount is included. 
  • This is only applicable to your registration and cannot be shared with friends and families. 
  • If this has been shared, we reserve the right to disallow the application of this promotional code on any registration where Next Biosciences has not issued it. 
  • Only one promotional code is allowed.

 

These website terms and conditions (the terms and conditions) govern (i) the ordering, sale and delivery of services made available by Next Biosciences on its website (the services); and (ii) the use of the Next Biosciences website (the website). The reference to Next Biosciences in these terms and conditions, includes all Next Biosciences’ subsidiaries, associated companies and/or successors in title. 

These terms and conditions are binding and enforceable against every person that accesses or uses this website. By using the website, you acknowledge that you have read and agree to be bound by these terms and conditions. 

The website enables you to buy the services online.  

These terms and conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”). 

These terms and conditions contain provisions that appear in similar text and style to this clause and which: 

  • may limit the risk or liability of Next Biosciences or a third party; and/or 
  • may create risk or liability for the user; and/or 
  • may compel the user to indemnify Next Biosciences or a third party; and/or 
  • serves as an acknowledgement, by the user, of a fact. 

Your attention is drawn to these terms and conditions because they are important and should be carefully noted. 

If there is any provision in these terms and conditions that you do not understand, it is your responsibility to ask Next Biosciences to explain it to you before you accept the terms and conditions or continue using the website. 

Nothing in these terms and conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Next Biosciences in terms of the CPA. 

Next Biosciences permits the use of this website subject to the terms and conditions. By using this website in any way, you will be deemed to have accepted all the terms and conditions unconditionally. You must not use this website if you do not agree to the terms and conditions. 

By using the online payment facility on the website, you warrant that you are authorised to use the card for the payment you are making and that you provide Next Biosciences and/or its subsidiaries and PayGate the authorisation to charge your card.

In addition to the terms and conditions and where applicable, you acknowledge that you personally have read, understood and accept without reservation, the agreement relevant to the service you have purchased from Next Biosciences (for instance, the storage agreement, informed consent document, test requisition form and the like) prior to taking up the service. You agree that you are bound by and must comply with these terms and conditions. If you do not accept these terms, please do not use the services of this website.